* If you buy immediately shipments,[SPEED SHIPPING]Please purchase the one with the notation. After ordering a regular product, it cannot be changed to immediately shipped.
〇 Delivery period for each product
■ Normal delivery
From confirming payment to shippingAround 3 to 20 days (excluding weekends and holidays, etc.)It is.
* As of July 2023, it is about 5 days (excluding Saturdays, Sundays, and holidays) before shipping.
■[SPEED SHIPPING] Product
After confirming payment to shipping 3Within days (excluding weekends and holidays, etc.)It is.
* Until it arrivesAt least 3 days to 7 days (excluding weekends and holidays, etc.)Will be.
〇 Flow to delivery for each product
■ Flow from ordering normal delivery to delivery🚚
STEP1. Orders of products (4-6 business days after ordering)
Order from the manufacturer on the next business day after ordering (payment confirmation) is completed
→ We will inspect the product, pack and pack and prepare for shipping.
STEP2. Send products from overseas to domestic warehouses (3 to 10 business days after ordering)
Air transport from overseas shipping base to Japan
→ After arriving in Japan, we will transport to the domestic warehouse again through customs.
STEP3. Shipping from a domestic warehouse (4-7 business days after ordering)
After the product arrives in the warehouse, carefully inspects to see if there is no problem and pack it
→ Ship it to the customer through the delivery company
■[SPEED SHIPPING] ProductFlow from ordering to delivery🚚
STEP1. Send products from overseas to domestic warehouses (1 to 3 business days after ordering)
After the order (payment confirmation) is completed, air transport from overseas shipping base to Japan to Japan
→ After arriving in Japan, we will transport to the domestic warehouse again through customs.
STEP2. Shipped from a domestic warehouse (3 to 7 business days after ordering)
After the product arrives in the warehouse, carefully inspects to see if there is no problem and pack it
→ Ship it to the customer through the delivery company
* The shipping time may differ for each product. Please note that it may be more than usual.
* In the case of multiple products, all will be shipped together. Please be careful for customers who purchase the same day and regular products.
* In the case of destinations of Hokkaido, Okinawa, and remote islands, there may be delays.
* Delivery time is only a guide. Please note that depending on the status of logistics, it may be different.
〇 postage
Nationwide uniform shipping ¥ 800 (* Free shipping on orders over 12,000 yen (tax included))is.
〇 delivery company
Our affiliated delivery persons are as follows.
Sagawa Express
Tracking site:https://k2k.sagawa-exp.co.jp/p/sagawa/web/okurijoinput.jsp
Yamato Transport
Tracking site:https://toi.kuronekoyamato.co.jp/cgi-bin/tneko
Japan Post
Tracking site:https://www.post.japanpost.jp/int/ems/delivery/index.html
〇 About the reflection of the tracking number
Regarding the reflection of the tracking number, the tracking information will be reflected if the delivery is completed after the customs clearance and delivery to the domestic collection and delivery company. Normally, the customs clearance is about 3 to 5 days, but if the customs clearance is delayed, the delivery of the product may be delayed from the expected date.
Please note that we are not responsible for delays for such reasons.
Please order with plenty of time.
〇 Regarding long -term absence and address deficiencies
If you are absent, please request a redelivery yourself from the absence notice.
Products that have passed the storage deadline due to absence or inadequate addresses are automatically returned to international carriers and are discarded.
Products that have passed the storage deadline will be discarded, so in any case, we cannot accept all response, such as re -shipment, refund.
If cancellation continues due to your convenience (long -term absence or inadequate address), we will take measures to limit the payment method.
